Regulations

Terms and conditions of the online shop: ‘369pouches.com’ (valid until 10.10.2024r. 23:59)

Terms and conditions of the online shop: ‘369pouches.com’

I. General Provisions

1. The online store 369pouches.com available at: https://www.369pouches.com, hereinafter referred to as the “Online Store”, is an online sales platform operated by the company under the name of: LUNA CORPORATE spółka z ograniczoną odpowiedzialnością with registered office at Suchy Las (registered address: Obornicka street 174, 62-002 Suchy Las), entered in the Register of Entrepreneurs under KRS no.: 0000873454, using Tax Identification Number (NIP): 6751740806 and REGON no.: 387707640, hereinafter referred to as the “Seller“.
2. These Terms of Use, hereinafter referred to as “Terms of Use” define in particular the rights and obligations of buyers and the Seller.
3. For contact purposes, the Seller provides its email address: support@369pouches.com and telephone number: +48 789755830 (call cost according to the operator’s tariff). The address at which complaints can be submitted is provided in Chapter VII (5) of the Terms of Use.

II. Definitions

In terms used herein shall have the following respective meanings:

1. Online Store – an online store under the domain name https://www.369pouches.com.
2. Terms of Use – this document (terms of use) setting forth the rights and obligations of the Seller and the Buyer as well as the rules for the use of the Online Store.
3. Seller – LUNA CORPORATE spółka z ograniczoną odpowiedzialnością with registered office at Suchy Las (registered address: Obornicka street 174, 62-002 Suchy Las ), entered in the Register of Entrepreneurs under KRS no.: 0000873454, using Tax Identification Number (NIP): 6751740806 and REGON no.: 387707640.
4. Service Provider – as in item 3 above.
5. Buyer – a natural person, legal person and unincorporated body, vested with legal capacity by a specific statute, purchasing Goods via the Online Store.
6. Consumer – a natural person purchasing Goods via the Online Store for a purpose not directly related to their business or professional activity.
7. Entrepreneur with Consumer Rights – a natural person purchasing Goods via the Online Store for purposes directly related to their business activity, where the content of the contract shows that it does not have a professional character for the Entrepreneur, resulting in particular from the object of their business activity, made available on the basis of the provisions on the Central Registration and Information on Economic Activity, referred to in Article 7aa of the above-mentioned Act of 30 May 2014 on consumer rights.
8. Goods – movable things in the form of products offered under the brands belonging to the Seller, intended for sale via the Online Store run by the Seller on the basis of a sales contract concluded between the Seller and the Buyer (i.e. nicotine pouches that do not contain tobacco).
9. Civil Code – the Act of 23 April 1964 – Civil Code (consolidated text, Journal of Laws of 2022, item 1360, as amended).
10. Consumer Rights Act – the Act of 30 May 2014 on consumer rights (consolidated text, Journal of Laws of 2020, item 287, as amended).
11. Act on the Provision of Services by Electronic Means – the Act of 18 July 2002 on the provision of services by electronic means (consolidated text, Journal of Laws of 2020, item 344, as amended).

III. Rules for using the Online Store and conditions for the sale of Goods

1. Placing specific Goods on the Online Store along with their prices does not constitute an offer to sell them, but only an invitation for the Buyer to enter into a Contract. For the purposes of entering into a particular contract, it shall not become binding until the order is accepted for execution by the Seller.
2. A party to contracts concluded with the Seller, in connection with sales made in the Store, may only be a natural person of at least 18 years of age with full legal capacity who purchases Goods only for purposes not related to business or professional activity.
3. The placing an order in the Online Store by the Buyer is conditional on reading these Terms of Use and accepting its provisions in the course of the order execution process.
4. Orders shall be executed exclusively in the Republic of Poland.
5. The Seller shall receive orders via the 369pouches.com website. Before placing an order for Goods available in the Seller’s current offer, the Buyer shall be informed about the main features of the Goods, the total price thereof including taxes, as well as about delivery fees and other costs, if they are related to the execution of the order, as well as about the method and date of payment for the Goods covered by the order.
6. Orders can be placed with the Online Store by filling in the relevant forms available on the Online Store website pages.
7. When placing an order, the Buyer must provide correct personal data: first and last name, address of delivery, email address and mobile phone number.
8. An order shall be confirmed by the Seller sending an appropriate email to the Customer’s address provided in the Order form. The conclusion of the sales contract between the Buyer and the Seller be effected after the Buyer has placed an Order and after its confirmation by the Seller.
9. After receiving the order, the Seller shall verify the stock and inform the Buyer about the availability of the Goods ordered. Having verified the order, the Seller shall, without undue delay, send to the Buyer’s email address a message confirming the acceptance of one or several individual offers for Goods, submitted as part of the order, indicating the expected lead time, thus confirming the conclusion of the sales contract, subject to Chapter II (10) hereof below. The lead time referred to above is usually not more than 14 business days, subject to paragraph 10 below. To this period, the time for delivery by the courier should be added, which usually takes: 7 or 8 business days. In the case of foreign shipments, the delivery time may be extended, of which the Customer will be informed. The lead time is counted from the moment the payment for the product is credited to the Seller’s bank account (in accordance with the provisions of Chapter IV (7) of the Terms of Use).
10. If the order placed by the Buyer cannot be executed due to the unavailability of specific Goods, the Buyer shall be immediately informed thereof. The Seller may indicate to the Buyer the time of delivery of unavailable Goods and if the Buyer expressly accepts such time, the order shall be considered valid, and only the lead time will change as arranged between the Parties through email correspondence. The Parties may also, at the Buyer’s request, change the order in such a way that instead of the unavailable Goods, the Seller will deliver other Goods with similar features and purpose, at the same price.

IV. Payment methods

1. The Buyer can pay for the Goods in the following ways:
   • by bank transfer to the Seller’s bank account number;
   • by electronic payment via the Przelewy24 platform;
2. The Buyer is obliged to make the payment within 7 days from the date of placing the order.
3. The date of payment shall be the date when the funds are credited to the Seller’s bank account.
4. If the Buyer fails to make the payment within the time specified in paragraph 2 above, the contract shall be deemed not concluded, and the order shall be cancelled, unless the Parties agree otherwise by email correspondence.

V. Delivery methods and costs

1. The Goods shall be delivered to the address indicated by the Buyer in the order form.
2. The Goods shall be delivered by a courier company.
3. The delivery cost depends on the total value of the order and the delivery method chosen by the Buyer, and is indicated to the Buyer before placing the order.
4. The delivery time depends on the availability of the Goods and the delivery method chosen by the Buyer, and is indicated to the Buyer before placing the order.

XI. Final Provisions

1. When placing an order, the Buyer undertakes to provide only true data.
2. Whenever reference is made in the Terms of Use refer to working days, these shall be the days from Monday to Friday, with the exception of public holidays in force in Poland.
3. Each Internet user has the right to download the content of the Terms of Use in printable format from the website 369pouches.com and save it on their own medium.
4. The Seller reserves the right to change the Terms of Use for the following important reasons:
   • changes in laws and regulations or issuance of a decision by an authorised body requiring an appropriate change – to the extent necessary;
   • the need to ensure the secure operation of the Online Store and prevent fraud – to the extent necessary;
   • the need to protect the legitimate interests of Buyers – to the extent necessary;
   • to adapt the Terms of Use to the current product offer – to the extent necessary;
   • change in the scope or manner of providing services to which the provisions of the Terms of Use apply, by the Seller introducing new, modifying or withdrawing existing functionalities or services covered by the Terms of Use;
   • changes clarifying or eliminating possible inaccuracies and changes regarding the definitions used in the Terms of Use, changes relating to the Seller’s (business) name.
5. In the event of amendments to the Terms of Use, the Seller shall provide information about such amendment and the consolidated text of the Terms of Use by publishing it in printable format on the Online Store website: 369pouches.com, so that the Buyer can read its content and save it on their own medium. The announcement of an amendment to the Terms of Use referred to in the preceding sentence shall in particular specify the effective date of the amendment of the Terms of Use, not less than 14 calendar days in advance, running from the date of making the amended Terms of Use available, unless the applicable law or the decision of an authorised body requires the Seller to amend them within a shorter time period and subject to Chapter XI (7) of the Terms of Use below. In addition, Buyers who have registered a Customer Account in the Online Store shall be informed about changes to the Terms of Use by sending appropriate information to the email address provided.
6. The Terms of Use enter into force on the day of their publication and shall apply for an indefinite period.